What’s stopping you from starting your Defect Elimination journey today?
Read the Book:
Defect Elimination – Left to Right & Right to Left
The “how to” book on implementing and sustaining your defect elimination program.
Take the Course:
The Defect Elimination Course
The course that will guide you through the process of implementing and sustaining your defect elimination program.
Find the Resources:
Templates, Videos, Articles and other media
Additional resources and tools to compliment your learning and help further your defect elimination journey.
As boring as it might sound, making your business run as predictable as possible will allow you to maintain alignment to the plan and deliver what you said you would deliver…and possibly more.
What is Defect Elimination?
Defect Elimination (DE) has long been an essential part of achieving and sustaining asset reliability and continued business improvement. Rather than limiting it just to “asset reliability”, let us expand it to “organizational reliability” because defects exist in more than just the physical assets. It is a program that contains processes for eliminating defects that are significantly impacting the operating capacity of an organization.
DE is never-ending, meaning it must become an integrated part of the way you and your organization keep improving.
Winston Ledet defined a defect as anything that erodes value. The “anything” are events that are significantly impacting the operating capacity of a business and this means it is not restricted to one type of event outcome. It can be applied to events where the outcome is the loss of any of your business’s value drivers. These may include productivity and profitability through quality and quantity losses, fines and suspensions, health, safety and environment noncompliance, and other negative events that will erode value.
So, where do defects come from? Over time, through normal wear and tear, neglect or complacency, and changes in operating context, defects can creep into and affect the way an organization operates or the way we as humans go about our everyday life.
The aim of DE is to eliminate the defect by applying the “fix forever, not forever fixing” mantra by resisting the urge to apply a temporary fix to the defect. Where this is not possible for various reasons, we aim to mitigate the consequence and/or likelihood to an acceptable level of risk.
You can reclaim and retain significant value through DE, regardless of the current performance of your business.
Who is willing to take the chance by not implementing a DE program?